Shipping, Returns and Refunds

Shipping Policy

During checkout, we will show you a list of available shipping services and their corresponding prices and timeframes. Note some items carry a special delivery timeframe that may differ from that of other items from the same region.

If we are unable to deliver an order within the promised timeframe, we will immediately contact you via email.

Return & Exchange Policy

Returns are accepted up to 30 days from receiving your order. You must email us at greenrockgifts@gmail.com with your order number during this 30-day for return instructions.

Refund Policy

Refunds are accepted up to 30 days after receiving your order. You must email us at greenrockgifts@gmail.com with your order number during this 30-day for a full refund.